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How we control the quality
Emphasis is placed on regular in class assessment of the course teacher by the management of the education department serving to control the level of the quality of the teacher and suitability of the course for the student. This helps us to optimize the overall goals of the course and also gives the student the chance to have a say in how they see the course proceeding.
All students have the chance to at any time contact the education department or regularly submit an evaluation questionnaire of their course, their teacher, and of H&H services in general. All students will receive our website address where they will find a standard questionnaire and comments box.
Students will be urged to use this service and all completed questionnaires or comment boxes are able to be viewed by client management in the three monthly reports or at anytime on request.
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